State Farm® Insurance Agent Robin Fisher

"Extremely satisfied with the services provided by Account Manager Abigail Coachman. Abigail was able to see me immediately and within a few minutes of talking was instantly able to breakdown and understand my policy needs. Miss Coachman was easily able to produce a policy that far outperformed my current one through a different provider and was capable of efficiently answering all my questions and concerns with the utmost confidence. The process was almost effortless on my part and without a doubt one of the best interactions I’ve had with any insurance company in years."

"Extremely Disappointed - Poor Service and Lack of Accountability I transferred to Robin Fischer's State Farm agency in June 2022 when I moved to Titusville, Florida, expecting the same level of service I had experienced during my 12-year+ loyalty to State Farm. Unfortunately, my experience with this agency has been nothing short of disappointing. In October 2022, I was involved in an accident that was not my fault. Despite being a loyal customer, the assistance I received from Tammy at Robin Fischer's office was far from helpful. Instead of providing the support I needed during a stressful time, I was met with irritation, as if I were a burden for reaching out a few times over a two-month period. To add to my frustration, my claim was closed by State Farm due to a lengthy wait time for vehicle repairs. When I sought assistance from the office, I felt unwelcome and treated as an inconvenience. The communication regarding a sudden $400 annual increase in my premium was equally frustrating. Despite requesting a detailed explanation, the responses I received were dismissive, citing generic reasons such as "industry standard" or "Florida legislation." It wasn't until I contacted State Farm Corporate that I discovered my CRI had changed, a detail overlooked by Robin Fischer's office. The lack of willingness to investigate and address these issues, coupled with the unhelpful attitude of the staff, has led me to change agents and seriously consider switching insurance companies altogether. It's disheartening to see my premiums increase while receiving subpar service. I hope Mr. Fisher enjoys his company paid incentive vacations, as it seems customers like me are the ones footing the bill through inflated premiums. Avoid this agency if you value customer service and accountability. Revision 01/02/2024: Witness the dismissive reply from the agent's office, reflecting the treatment I received as a former client of Mr. Fisher's office. On 12/19/2023, I completed the necessary paperwork to remove uninsured/underinsured coverage and promptly emailed the documents back to Mr. Fisher's office. Surprisingly, the policy on my 2017 Ram remained unchanged, only coming to light when I consulted my new agent. The issue was resolved on 01/02/24."

"As far as Insurance goes none of us want it, till we need it, and we will need it at some point. Having said that Tammy & Christine at Robin Fisher State Farm have been AWESOME! They have always been willing to help and always willing to educate us with our needs & questions."

"Robin Fisher's office offers excellent service with kind and patient agents. It brings me great peace of mind to know that if I have any issues or questions, their staff is always happy to help! What I love most is that if they don't know the answer right away, then they are diligent to find it and provide high level service."

"Llevo 6 años pagando seguro de 2 carros. Gracias a Dios 🙏 nunca e tenido accidente. Pero por un error de pago 2 días después. Rápido llego carta de suspensión de servicios. En la oficina no había translater al yo solicitarle. Las damas que me atendieron me hicieron sentir muy mal. Hay personas que no están capacitadas para bregar con público. Deberían mejorar el servicio ya que también los hispanos pagamos y yo pagó puntual. Solo pedí un translater. Gracias"

"I was in an accident last month and called my State Farm Agent first thing. He recommended a reputable local repair shop to get my vehicle taken care of, and it was a great recommendation. From start to finish, my representative, Caroline, went above and beyond to help streamline the claim process. I was employed many many years ago at Robin Fisher State Farm, and have had my policies with them since. Everyone there is a pleasure to work with and as corny as it sounds, they really are like good neighbors."